Embrace the Technology

Lisa Maciejewski has worked in the medical administration field since 1982, specializing in medical billing, office administration, and compliance. In 2006, she founded Gold Star Medical to create a home-based job for her husband, offering billing services to physicians seeking relief from in-house insurance claim processing. What began as a small cottage business quickly grew through word-of-mouth referrals. After her husband’s passing in 2009, she committed to running Gold Star full-time, expanding its services and building a highly skilled team. She is certified as a Medical Coder, Medical Office Manager, and Medical Compliance Officer, and is known for her rigorous “Billing Boot Camp” training program, which has resulted in exceptional staff retention. She also travels extensively, teaching billing, coding, and administration for medical associations, hospitals, and physician groups nationwide.

Episode Highlights:

2:11 - Accidental Beginnings

6:50 - From Paper to Digital

10:17 - Singing? Only After a Few Drinks!

14:57 - Changes Within Revenue Cycle Management

20:30 - Clearinghouses are the Heart of Modern Revenue Management

31:00 - Innovations within the Revenue Cycle

34:51 - Using AI to Streamline Documentation Ethically

39:49 - Remote Therapeutic Monitoring